xyem: If the manual fix is simple, I suggest you consider setting aside some time and just fixing all the accounts that have redeemed games and used the refresh link (after the base fix is in place).
For the most part, that's what I meant by the underlying issue being fixed (or what I think you called the "base fix") by Friday tops. I just clarified this with our devs - the affected users will have to refresh their accounts again, but since this problem only affects those that know of, and use, the refresh option anyway, they will either use it to see what happens (and fix the problem) or contact Support (at which point we'll help them fix that problem).
Not as perfect as having all the affected accounts rebuilt in the backend (which would possibly cause intermittent issues for all users buying games at the time, due to the strain on our servers), but should work just as well.
This is not set in stone yet, but that's the minimal variant of the fix that I can honestly promise at this moment.
HypersomniacLive: Just to make sure I fully understand - are you saying that if we face some other issue with our account for which the usual first step would be "do a refresh", we shouldn't until this issue is fully fixed?
I would say "maybe" - this will only affect really old gifts which you're less likely to need in situations when you would normally use an account refresh (usually - to fix a recent order).
This will be resolved by Friday at most, so even if the refresh doesn't work perfectly, it still has its uses for immediate problems, and any harm it might cause would only be temporary..