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General discussion (archive)What am I missing?(13 posts)(13 posts)
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This is my favourite topic
Posted October 26, 2014
I have several games on my shelf. When I go to the "shelf" view, about ten shelves down (there's 5 games shown per shelve), there is one missing on the right hand side of the screen.

All Shelves, except for this one have a game cover, but this one slot is empty. Clicking on it does nothing. I've sent e-mail to GOG support who have claimed to reset my account, but the "empty" slot is still there. There seems to be one game that: a) doesn't exist yet takes up space; b) exists and I don't know I own it; c) is trying to make me insane.

Does anyone else have this issue at all? This one missing ghost game on your shelf of games? Inquiring minds want to know!
No posts in this topic were marked as the solution yet. If you can help, add your reply
Posted October 26, 2014
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JDelekto: I have several games on my shelf. When I go to the "shelf" view, about ten shelves down (there's 5 games shown per shelve), there is one missing on the right hand side of the screen.

All Shelves, except for this one have a game cover, but this one slot is empty. Clicking on it does nothing. I've sent e-mail to GOG support who have claimed to reset my account, but the "empty" slot is still there. There seems to be one game that: a) doesn't exist yet takes up space; b) exists and I don't know I own it; c) is trying to make me insane.

Does anyone else have this issue at all? This one missing ghost game on your shelf of games? Inquiring minds want to know!
Other GOGers have experienced this exact same problem. Seems to be a bug with shelf view. Link.
Posted October 26, 2014
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JDelekto: I have several games on my shelf. When I go to the "shelf" view, about ten shelves down (there's 5 games shown per shelve), there is one missing on the right hand side of the screen.

All Shelves, except for this one have a game cover, but this one slot is empty. Clicking on it does nothing. I've sent e-mail to GOG support who have claimed to reset my account, but the "empty" slot is still there. There seems to be one game that: a) doesn't exist yet takes up space; b) exists and I don't know I own it; c) is trying to make me insane.

Does anyone else have this issue at all? This one missing ghost game on your shelf of games? Inquiring minds want to know!
Oh no, it's the hidden object game! ;-)
Posted October 26, 2014
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JDelekto: I have several games on my shelf. When I go to the "shelf" view, about ten shelves down (there's 5 games shown per shelve), there is one missing on the right hand side of the screen.

All Shelves, except for this one have a game cover, but this one slot is empty. Clicking on it does nothing. I've sent e-mail to GOG support who have claimed to reset my account, but the "empty" slot is still there. There seems to be one game that: a) doesn't exist yet takes up space; b) exists and I don't know I own it; c) is trying to make me insane.

Does anyone else have this issue at all? This one missing ghost game on your shelf of games? Inquiring minds want to know!
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Grargar: Other GOGers have experienced this exact same problem. Seems to be a bug with shelf view. Link.
Someone else noted that it was the 50th game too, so apparently not an uncommon anomaly. Perhaps their calculations in their script are 'rounding' incorrectly and leaving the gap for the image. *sigh*
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toxicTom: Oh no, it's the hidden object game! ;-)
My wife is addicted to those.
Post edited October 26, 2014 by JDelekto
Posted October 26, 2014
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toxicTom: Oh no, it's the hidden object game! ;-)
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JDelekto: My wife is addicted to those.
Maybe you should show her the shelf...
Post edited October 26, 2014 by toxicTom
Posted October 26, 2014
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JDelekto: My wife is addicted to those.
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toxicTom: Maybe you should show her the shelf...
I did, she asked, "Where's Waldo?"
Posted October 26, 2014
I had this bug when Blade of Darkness was removed from the catalogue and vanished from my shelf, too, but soon after they restored it and the empty space was gone.
Posted October 26, 2014
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Leroux: I had this bug when Blade of Darkness was removed from the catalogue and vanished from my shelf, too, but soon after they restored it and the empty space was gone.
I hope it's not a game that I paid for and can't access. That would be depressing. :(
Posted October 26, 2014
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JDelekto: I hope it's not a game that I paid for and can't access. That would be depressing. :(
OK, questions, questions. You said above that the missing slot only appears in shelf view, right? Have you tried seeing if it appears in list view? Have you alternatively tried changing the way that your games are sorted in shelf view? What is your game count? Does it count the missing slot or not?
Posted October 26, 2014
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JDelekto: I hope it's not a game that I paid for and can't access. That would be depressing. :(
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Grargar: OK, questions, questions. You said above that the missing slot only appears in shelf view, right? Have you tried seeing if it appears in list view? Have you alternatively tried changing the way that your games are sorted in shelf view? What is your game count? Does it count the missing slot or not?
It doesn't show in list view (i.e. no blank spot) and if it did show, I don't know which it is. I have changed the sorting. Game count is 699, I'd have to go through and count to be sure if it is included.

However, it's on the tenth row, fifth column, even after adding new titles. Seems like something predictable.
Posted October 26, 2014
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JDelekto: It doesn't show in list view (i.e. no blank spot) and if it did show, I don't know which it is. I have changed the sorting. Game count is 699, I'd have to go through and count to be sure if it is included.

However, it's on the tenth row, fifth column, even after adding new titles. Seems like something predictable.
I guess that no game is missing then, but more than probably, a strange, yet-to-be-fixed, bug.
Posted October 26, 2014
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JDelekto: It doesn't show in list view (i.e. no blank spot) and if it did show, I don't know which it is. I have changed the sorting. Game count is 699, I'd have to go through and count to be sure if it is included.

However, it's on the tenth row, fifth column, even after adding new titles. Seems like something predictable.
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Grargar: I guess that no game is missing then, but more than probably, a strange, yet-to-be-fixed, bug.
Yep, I figured it was some sort of rounding error in the script.
Posted October 28, 2014
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JDelekto: Yep, I figured it was some sort of rounding error in the script.
One GOGer received this answer from support.
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General discussion (archive)What am I missing?(13 posts)(13 posts)
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