Glad it worked out for the 2 of you.
As I mentioned in an earlier post, there have been a number of people that have had issues at this spot, that seemed to be caused by their video settings being too high, even though they didn't seem to suffer FPS slowdowns or other issues that may go with "not having enough horsepower" through other parts of the game.
I guess that this particular QTE is more hardware demanding for some reason because lowering vid settings seems to work for many that have had problems. Hey - long as it works.
I get tired of the game saying, "No Passage..."